In real estate, what you disclose—and when—can protect your license, your reputation, and your client’s best interests. Disclosing material facts isn’t optional. It’s a legal requirement in North Carolina and an ethical mandate under the National Association of REALTORS® (NAR) Code of Ethics.

There’s something rewarding about getting a call from a past client.

“Hey, you helped me buy this place a few years ago—I’m ready to sell.”

It’s more than a lead. It’s a relationship revisited. Naturally, one of your first instincts might be to pull their old file and review the details. Smart move—but before you dive in, let’s talk about the right way to use that information.